Customer Services Assistant - Manchester

SSP; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading catering service provider seeks a Customer Services Assistant in Manchester. Responsibilities include operating platform trucks, loading stock for trains, and adhering to health regulations. Applicants must be 18 or older. Competitive pay at £13.20 per hour for full-time roles. Join a dynamic team offering excellent training and employee benefits.

Benefits

Discounted meals during shifts

Employee discounts

Friends and Family Discount App

Award-winning training programs

Health & Wellbeing Support

Qualifications

• Applicants must be 18 years or older.
• Full training will be provided for operating platform trucks.

Responsibilities

• Operate platform trucks for train-side deliveries.
• Load and offload catering equipment and stock.
• Manage order assembly and stock control.
• Ensure compliance with hygiene regulations.

Skills

Operating platform trucks

Health & Safety compliance

Customer service skills

Job description

Customer Services Assistant - Manchester

Employer
SSP

Location
Manchester, Greater Manchester

Salary
Competitive

Closing date
11 Nov 2025

Sector
Bar & Pub jobs, Host, Retail jobs, Retail Assistant, Retail Customer Service Assistant

Job Type
Full Time, Part Time

Job Details

Customer Services Assistant - Manchester

Rail Gourmet UK is seeking a motivated individual to join our team as a Customer Service Assistant for TransPennine Express (TPE) at Manchester Stores.

Pay Rate: 13.20 per hour.
Hours: Full Time (40 hours).
Shifts: Rotational shifts between 4:15am and 12am, including weekends.

Applicants must be 18 years or older.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

AS A CUSTOMER SERVICE ASSISTANT YOU'LL:

• Operating platform trucks for train-side deliveries (Full training provided).
• Loading/offloading catering equipment and stock from TPE trains.
• Order assembly and stock control.
• Comply with Health & Safety/Food Hygiene Regulations.

WHY JOIN AS A CUSTOMER SERVICE ASSISTANT?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.

Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as a Customer Service Assistant.

Rail Gourmet is proud to be an equal-opportunity employer who seeks to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.

Company

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