Customer Services Assistant - Instore Bakery (Sundays)

Central England Coop; Peterborough; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a passionate team at a leading co-operative Society in Peterborough, where you can make a difference in your community. This role requires enthusiasm and flexibility, with opportunities for personal growth and development. Enjoy competitive salaries and a range of benefits including discounts, paid volunteering time, and personalized training.

Benefits

Colleague discount—up to 20%

Retail discounts

Holiday buy—up to a week extra

Colleague recognition

Enhanced family-friendly policies

Paid time for volunteering

Healthcare Cashplan

Company Pension

Life Assurance

Personalized learning and development

Qualifications

• No prior experience needed, just willingness to learn.
• Must have flexibility in working hours.

Responsibilities

• Support daily store operations including checkouts and housekeeping.
• Promote membership benefits to customers.

Skills

Flexibility

Communication

Teamwork

Job description

What will you be doing?

If you're interested in being part of a passionate, motivated team, committed to providing excellent service to our customers, members, and communities, keep reading!

We’re looking for enthusiastic people who want to make a difference by helping our communities and customers when they need us most.

As part of a multi-skilled team, you will cover different and diverse tasks in a fast-paced and active setting. You’ll support the daily running of the store, working on:

• Checkouts,
• The shop floor,
• Housekeeping,
• Date code checking,
• Temperature checks,
• Administration,
• The in-store bakery.

You will promote the benefits of membership to customers, encouraging people to join and have a say in how we are run.

Each day offers new experiences and opportunities to impact and improve the lives of those around you.

In-store Bakery

Some activities within our store operation have legal limits set on the age for which you can carry them out. For this reason, we may have to be more selective for some roles. There are also legal restrictions on young person's working hours that may impact our decision-making during the selection process, based on business needs. More information can be found here: www.gov.uk/child-employment

How will I know if I am right for this role?

At Central Co-op, everyone’s welcome.

If you have flexibility in your working hours (including availability on evenings and weekends), our stores can offer you a wide variety of shifts.

You’ll have a chance to work alongside the whole in-store team, passionate about delivering exceptional service every day, making sure we are there when our customers need us.

You don’t need any prior experience, you just need to show pride in your appearance and actions, be willing to learn, and have a desire to do and be your best.

A warm and friendly character, you will love talking and listening to our customers, actively playing a part in the community spirit of the store and becoming a valued member of the Society.

We can assist you with building skills that can take you wherever you want to go, helping you to achieve your goals. With the training, coaching, and guidance offered to you, opportunity to progress is in your hands.

What is in it for me?

In addition to our competitive salaries, our colleagues also benefit from:

• Fantastic colleague discount—up to 20% on our products.
• Retail discounts—access to hundreds of exclusive retail discounts, savings on days out, and holiday discounts.
• Holiday buy—up to a week extra of annual leave each year.
• Colleague recognition—celebrating achievements both personally and professionally.
• Enhanced family-friendly policies—to support during significant life events.
• Colleague Dividend—we share profits with eligible colleagues as a thank you.
• Paid time for volunteering—three days per year, fully paid.
• Give as you earn—support charities meaningful to you.
• Healthcare Cashplan—contribute to healthcare expenses.
• Company Pension—access to a pension scheme and wellbeing info.
• Life Assurance—free cover after qualifying period.
• Personalized learning and development—training programs.
• Wellbeing campaign—making resources accessible and relevant.
• iTrent Financial Wellbeing—manage finances and access flexible pay options.
• Workflex—flexible working options including 4-day weeks, 9-day fortnights, and hybrid work.

Visit Rewards and benefits - Central Coop (careers.coop) to learn more.

Everyone is welcome here. We’re happy to make reasonable adjustments for all candidates. Please include any needs in the application form’s additional information section.

Who are we?

We’re Central Co-op, a Member-owned and Member-led co-operative Society.

With us, you’re not just a colleague, you’re a Member. You’ll own a share of the business.

You’ll make a positive impact in your community, join us in creating a sustainable Society, and work with passionate people who’ll help you grow. To learn more, visit www.careers.coop