Customer Services Assistant

TN United Kingdom; Newry; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a Planning Officer to provide professional and technical advice within the Newry area. This role involves processing planning applications, conducting site visits, and preparing reports while ensuring compliance with health and safety legislation. The ideal candidate will have strong analytical skills and the ability to manage public inquiries effectively. Join a dynamic team dedicated to enhancing community development and conservation efforts in a supportive environment that values diversity and collaboration.

Qualifications

• Experience in validation and processing of planning applications.
• Ability to conduct site visits and write detailed reports.

Responsibilities

• Validate and process planning applications under supervision.
• Monitor planning decisions and investigate unauthorized developments.
• Assist in preparing development plans and enhancement strategies.

Skills

Planning Applications

Site Visits

Report Writing

Public Inquiries

GIS Systems

Research Skills

Tools

Geographical Information System (GIS)

Job description

Job Description for Planning Officer at Newry, Mourne and Down District Council

Location: Greenbank Offices, Newry, Mourne and Down District Council

Start Date: Immediate Start

Start Time: 09:00

End Time: 17:00

Hours Per Week: 16.00

Salary: £13.01

Main Purpose of the Post / Job Summary

To provide professional and technical advice, guidance, and recommendations, and to carry out all functions related to the delivery of the Council’s responsibilities and statutory functions concerning Planning.

Duties and Responsibilities

1. Validation and processing of planning applications under supervision of a senior officer.
2. Undertaking site visits, participating in site meetings, writing reports of visits, and formulating professional opinions.
3. Assisting with the preparation of material for planning appeals and public inquiries.
4. Monitoring planning decisions, investigating suspected cases of unauthorised development, interviewing parties, taking statements, inspecting, surveying, photographing sites, writing reports, and representing the Council in enforcement actions, including acting as a witness in court and appeals.
5. Assisting with the preparation of development plans, enhancement strategies, and regeneration proposals for conservation areas, town centres, and other settlements.
6. Supporting research and preparing reports related to policy formulation and development control.
7. Managing technical support staff, if applicable.
8. Handling public inquiries via telephone, correspondence, and face-to-face interactions.
9. Operating the Council’s IT systems, including the Geographical Information System (GIS).

All duties must be performed in compliance with relevant health and safety legislation, policies, and procedures, and in a manner that promotes the positive reputation of the Council. The postholder must behave in accordance with the Council’s values, respect confidentiality, and adhere to data protection legislation. They should contribute to working groups, participate in employee relations processes, assist in recruitment activities, and support the Council’s emergency and business continuity plans. Promoting diversity and avoiding discrimination are integral to the role. The duties listed are not exhaustive, and additional tasks may be assigned as necessary.