Customer Services Assistant

Lincolnshire Co-op; Market Rasen; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join Lincolnshire Co-op as a Customer Services Assistant in Market Rasen, where you'll be at the heart of the community. Engage customers with excellent service, manage stock levels, and work as part of a dedicated team. No prior experience needed as training is provided, making it an ideal opportunity for motivated individuals looking to enter retail.

Benefits

30 days annual leave (including bank holidays, pro-rata)

Pension scheme (up to 12% employer contributions)

Generous colleague discounts across businesses

Discretionary annual bonuses

Work schedules available four weeks in advance

Free tea and coffee during rest breaks

Qualifications

• No specific experience or qualifications required; training provided.
• Demonstrate a passion for customer service and great shopping experience.

Responsibilities

• Work on checkouts and replenish stock while delivering friendly service.
• Promote membership benefits and share product knowledge with customers.

Skills

Customer service

Communication

Teamwork

Reliability

Punctuality

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

b889bdbe7f50

Job Views:

18

Posted:

17.06.2025

Expiry Date:

01.08.2025

col-wide

Job Description:

About the role:

Our food stores are at the heart of many local communities. You’ll be joining a team at the forefront of the business, working together to keep the store fully stocked and ready for our customers, always delivering friendly service with a smile!

Every day will offer a new experience, and you’ll be involved in a wide range of activities as part of a passionate and hardworking team. As a Customer Services Assistant, you will work on checkouts, replenish stock, share your knowledge of our range with customers, and promote the benefits of membership.

Our stores support local communities, and are open when our customers need us. Flexibility with working hours is preferred. Details will be discussed at the interview stage.

Watch the video below to meet Hayley, a colleague in one of our food stores: Unable to show this video due to your cookie preferences.

About You

No specific experience or qualifications are required—we provide all necessary training! Your personality, skills, motivation, and values are what matter most. You should demonstrate:

• A passion for customer service and a desire to deliver a great shopping experience
• Excellent communication and listening skills for a fast-paced retail environment
• The ability to work well as part of a team to drive sales and achieve goals
• An enthusiastic approach and willingness to support colleagues
• Reliability, punctuality, professional appearance, and being a brand ambassador
• Inspiring, helpful, and trustworthy behavior to help us achieve our purpose

We may contact you for screening questions during the application process, primarily via your mobile number, which may come through as ‘No Caller ID’.

Benefits:

We offer fantastic benefits, including:

• 30 days annual leave (including bank holidays, pro-rata)
• Pension scheme (up to 12% employer contributions)
• Generous colleague discounts across our businesses
• Discretionary annual bonuses
• Work schedules available four weeks in advance
• Free tea and coffee during rest breaks