Customer Services Assistant

SSP; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading catering service in London is seeking a Senior Customer Service Assistant at King’s Cross Station. The role involves overseeing loading/unloading of catering equipment, managing inventory, and ensuring compliance with safety regulations. Candidates should be service-oriented, with a passion for delivering excellence. Benefits include employee discounts and comprehensive training programs. Full-time role with varied shifts, starting at £13.85 per hour.

Benefits

Discounted meals

Employee discounts

Award-winning training programs

Qualifications

• Must be 18 years or older due to responsibilities.
• Experience in customer service is a plus.

Responsibilities

• Oversee efficient loading/unloading of catering equipment.
• Manage order assembly and inventory control.
• Ensure compliance with Health & Safety regulations.
• Effectively manage product rotation to minimize waste.

Skills

Inventory management

Health & Safety compliance

Customer service

Job description

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Senior Customer Service Assistant -King’s Cross Station, London.

Pay Rate: £13.85 per hour.
Hours: Full Time.(40 hours/week)
Shifts: Varied between 5AM and 8.30 PM, including weekends.

• Applicants must be 18 years or older due to certain responsibilities within the role.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

AS A SENIOR CUSTOMER SERVICE ASSISTANT YOU’LL:

• Oversee efficient loading/unloading of catering equipment and stock from trains.
• Manage order assembly and maintain precise control over inventory.
• Ensure strict compliance with Health & Safety/Food Hygiene Regulations.
• Strategically place products to minimize wastage through effective rotation.

WHY JOIN AS SENIOR CUSTOMER SERVICE ASSISTANT?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.

Feel like you could belong at Rail Gourmet?Apply nowand embark on the best part of your journey as Senior Customer Service Assistant.

Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.