Customer Services Assistant

SSP Group; London; On-site; GBP 13,000 - 15,000; Full time

Job summary

A leading catering service provider in London is seeking a Senior Customer Service Assistant to ensure efficient operations at King's Cross Station. The role involves overseeing catering equipment, managing inventory, and adherence to health regulations while providing dynamic career opportunities and various employee benefits. Successful applicants will be proactive team members with a strong focus on service quality.

Benefits

Discounted meal during shifts

Employee discounts

Friends and family discount app

Award-winning training and development programs

Qualifications

• Must be at least 18 years old due to responsibilities.
• Experience in customer service roles preferred.
• A strong understanding of health and safety regulations.

Responsibilities

• Oversee loading/unloading of catering equipment.
• Manage order assembly and inventory control.
• Ensure compliance with Health & Safety regulations.
• Strategically minimize wastage of food items.

Skills

Inventory management

Health & Safety compliance

Effective communication

Job description

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Senior Customer Service Assistant -King’s Cross Station, London.

Pay Rate: £13.85 per hour.
Hours: Full Time.(40 hours/week)
Shifts: Varied between 5AM and 8.30 PM, including weekends.

• Applicants must be 18 years or older due to certain responsibilities within the role.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

AS A SENIOR CUSTOMER SERVICE ASSISTANT YOU’LL:

• Oversee efficient loading/unloading of catering equipment and stock from trains.
• Manage order assembly and maintain precise control over inventory.
• Ensure strict compliance with Health & Safety/Food Hygiene Regulations.
• Strategically place products to minimize wastage through effective rotation.

WHY JOIN AS SENIOR CUSTOMER SERVICE ASSISTANT?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.

Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.