Customer Services Assistant

Midlands Partnership NHS Foundation Trust; Lichfield; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Induction program

SWLA membership

Hybrid working

Leadership culture

Job summary

Customer Services Assistant role with NHS Jobs in Lichfield (WS13 6HP) offers a permanent, full-time position with a salary from £25,272 per year. The post is connected with Midlands Partnership University NHS Foundation Trust's Social Work Learning Academy, supporting Adult Social Care, Safeguarding, and Core Support & Improvement services.

The role emphasizes a comprehensive induction, SWLA membership, and a hybrid working environment, with a culture of leadership and continuous

Job description

Customer Services Assistant

Company: NHS Jobs

Salary: from £25,272 a year

Hours: Full-time

Location: Lichfield, WS13 6HP

Job type: Permanent

Posting date: 7 Oct 2026

Closing date: 21 Oct 2026

Summary

The Social Work Learning Academy is hosted by Midlands Partnership University NHS Foundation Trust (MPFT) and delivered in partnership with Staffordshire County Council. We are central to supporting Adult Social Care, Safeguarding, and Core Support & Improvement services across North and South Staffordshire. Our work focuses on workforce development, learning, and maintaining high standards of professional practice across both the Trust and Local Authority.

What We Offer

• A comprehensive induction and ongoing support
• Automatic enrolment into SWLA membership, supporting progression and career aspirations
• A flexible, forward-thinking working environment with opportunities for hybrid working
• A strong culture of leadership, support, and continuous improvement

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn.