Customer Services Assistant

SSP Food Travel Experts; Carlisle; On-site; GBP 40,000 - 60,000; Full time

Job summary

A major catering service provider in Carlisle is seeking a Customer Service Assistant to operate platform trucks, load/offload catering equipment, and manage stock. The role offers full-time employment with a pay rate of £13.20 per hour and includes benefits like discounted meals and health support. Applicants must be at least 18 years old. This position is perfect for someone looking to build a career in customer service within the railway industry.

Benefits

Discounted Meal while on shifts

Employee Discounts

Friends and Family Discount App

Award-winning training

Health & Wellbeing Support

Qualifications

• Must be 18 years of age or over.
• Ability to comply with Health & Safety/Food Hygiene Regulations.

Responsibilities

• Operate platform trucks for train-side deliveries.
• Load/offload catering equipment/stock from trains.
• Manage order assembly and stock control.

Skills

Operating platform trucks

Health & Safety compliance

Customer service skills

Job description

About the Role

Customer Service Assistant for TransPennine Express (TPE) at Carlisle Station.

Pay Rate: £13.20 per hour.
Hours: Full Time (39 hours).
Shifts: Rotational shifts between 6am and 9pm, including some weekends.

• Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

AS A CUSTOMER SERVICE ASSISTANT YOU’LL:

• Operating platform trucks for train-side deliveries (Full training provided).
• Loading/offloading catering equipment/stock from TPE trains.
• Order assembly and stock control.
• Comply with Health & Safety/Food Hygiene Regulations.

WHY JOIN AS CUSTOMER SERVICE ASSISTANT?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.

Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as Customer Service Assistant.

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.