Customer Services Advisor - Bristol

www.findapprenticeship.service.gov.uk - Jobboard; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Service Representative in Bristol. This role involves managing customer orders from entry to delivery, building strong relationships with teams and customers, and handling queries. The ideal candidate will have over 3 years of experience in a similar role, preferably in manufacturing or packaging, and be proficient in SAP and Salesforce.com. This is a 6-month fixed-term contract covering maternity leave.

Qualifications

• 3+ years' experience in a similar CSR role (ideally manufacturing or packaging).
• Experience with SAP and Salesforce.com preferred.
• Strong Excel and communication skills.

Responsibilities

• Manage end-to-end customer orders using SAP & CRM systems.
• Build strong relationships with internal teams & customers.
• Handle queries, complaints, returns & credits.
• Monitor inventory, deliveries & service performance.
• Continuously look for smarter, better ways of working.

Skills

Customer-focused

Organised

Strong communication skills

Fluent English

Tools

SAP

Salesforce.com

Excel

Job description

Manpower are recruiting for a Customer Service Representative to work for one of their clients based in Bristol. As a Customer Service Representative, you will be the vital link between customers and operations. You'll take ownership of the full order journey - from entry to delivery - ensuring a smooth, professional, and proactive service every step of the way.

If you're customer-focused, organised, and thrive in a fast-paced environment, we want to hear from you!

What you'll be doing:
Manage end-to-end customer orders using SAP & CRM systems
Build strong relationships with internal teams & customers
Handle queries, complaints, returns & credits
Monitor inventory, deliveries & service performance
Continuously look for smarter, better ways of working

What you'll need:
3+ years' experience in a similar CSR role (ideally manufacturing or packaging)
SAP and Salesforce.com experience (preferred)
Strong Excel and communication skills
Fluent English

Ready to make a difference in a global business?
Apply now and be the voice our customers remember.

This is a 6 month fixed term contract to cover maternity.