Customer Services Advisor

Bamford Contract Services Ltd; Rochdale; On-site; GBP 10,000 - 40,000; Full time

Job summary

A customer service company in Rochdale is seeking a Customer Services Advisor to join their team. This temporary role offers £12.30 per hour for full-time hours, Monday to Friday. Responsibilities include order processing, customer communication, and general administration. Ideal candidates will have experience in customer service and strong communication skills. Immediate start available.

Benefits

Onsite parking

Qualifications

• Previous customer service and order processing experience.
• Strong communication skills (phone and email).
• Proficient in Microsoft Word and Excel.
• Excellent attention to detail.

Responsibilities

• Processing and inputting customer orders.
• Updating delivery details and tracking order statuses.
• Checking stock levels and availability.
• Liaising with the warehouse team regarding orders.
• Communicating with customers via phone and email.
• Handling order queries and providing support.
• General administration duties.

Skills

Customer service experience

Strong communication skills

Proficient in Microsoft Word

Proficient in Microsoft Excel

Attention to detail

Job description

Overview

Customer Services Advisor – Rochdale – £12.30ph – Temp to Perm – Immediate Start

We are recruiting for an experienced Customer Services Advisor to join our client’s busy team in Rochdale. This is a temporary to permanent role with an immediate start, working full-time hours Monday to Friday.

Responsibilities

• Processing and inputting customer orders
• Updating delivery details and tracking order statuses
• Checking stock levels and availability
• Liaising with the warehouse team regarding orders
• Communicating with customers via phone and email
• Handling order queries and providing support
• General administration duties

Requirements

• Previous customer service and order processing experience
• Strong communication skills (phone and email)
• Proficient in Microsoft Word and Excel
• Excellent attention to detail

Details

• Location: Rochdale
• Hours: 37.5 per week, Monday to Friday
• Pay: £12.30 per hour
• Contract: Temporary
• Benefits: Onsite parking
• Start: Immediate

This is an excellent opportunity for a Customer Services Advisor with order processing experience to join a supportive and busy team.

Apply now to be considered for this role.

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