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Customer Services Advisor
TN United Kingdom
Bedford
On-site
GBP 20,000 - 30,000
Full time
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Job summary
A dynamic company in the motoring and cycling sector seeks enthusiastic individuals with a passion for customer service. This role offers the opportunity to work hands-on with vehicles and bikes, providing essential fitting services while developing your skills through comprehensive training. With a focus on delivering high standards in a fast-paced environment, you will play a key role in helping customers meet their needs. Join a rapidly growing team and enjoy a range of benefits, including generous discounts and support programs, as you contribute to getting the nation back on the move.
Benefits
Qualifications
- Experience in retail sales and delivering excellent customer service.
- Proactive in helping customers and understanding their needs.
Responsibilities
- Work on customers’ vehicles in our car park and on bikes in-store.
- Perform a range of fitting services including car parts and cycle building.
Skills
Job description
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Love all things motoring and cycling? Great with customers? Your enthusiasm for cars and bikes, combined with your customer service skills, will help you succeed in this role. Experience in fitting car parts and cycle repair is preferred, but we provide training to develop your skills. You'll deliver high standards of service in a dynamic environment.
- Work on customers’ vehicles in our car park and on bikes in-store.
- Perform a range of fitting services including car parts, technology, cycle building, and servicing.
- Develop practical problem-solving skills and work efficiently.
- Experience in retail sales and delivering excellent customer service.
- Proactive in helping customers and understanding their needs.
- Availability to work on a rota, including weekends.
Preferred but not essential:
- Knowledge of car parts fitting and cycle repair.
- Experience working towards sales targets.
We invest heavily in training to support your career growth, whether in retail or other areas within the Group.
We offer a wide range of rewards and benefits, including:
- 25% off most products in-store and online.
- Up to 50% off garage bills at Halfords Autocentre.
- Discount on Breakdown Cover, with bike cover included.
- At least 25% colleague discount at Tredz.
- Life Assurance, Uniform, and other discounts on shopping, holidays, insurance, and more.
- Support programs like Employee Assistance, Trade Price Bike Scheme, Sharesave, Wagestream, and Health Cash Plan.
We’re growing rapidly in motoring services and electric mobility. Join us and be part of our success story in getting the nation safely back on the move.
Interested but not sure if you meet all criteria? We encourage you to apply anyway! We are committed to creating an inclusive workplace and welcome applications from all backgrounds.
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