Customer Services Administrator

Interaction Recruitment; East Midlands; On-site; GBP 23,000 - 25,000; Full time

Job summary

A leading company is seeking a dynamic Customer Services Administrator to join their team in Coalville on a permanent basis after a temporary period. The ideal candidate will provide exceptional customer service, handle sales order processing, and manage customer inquiries in a fast-paced office environment.

Qualifications

• Previous office administration experience is ESSENTIAL.
• Ability to multitask within a fast-paced environment.
• Enthusiastic, dynamic personality with a proactive attitude.

Responsibilities

• Respond to customer inquiries efficiently and accurately.
• Sales order processing including pricing and shipment dates.
• Coordinate and monitor invoice queries.

Skills

Attention to detail

Customer service

Multitasking

Proactive attitude

Job description

Customer Services Administrator

Full-Time – Temporary to Permanent

Hours: Monday to Thursday office hours / FRIDAY 1.15pm finish!!

Basic Salary: £23,000.00 to £24,500.00 Per Annum (Rising after made Permanent)

Location:Coalville

Our very well-established client is looking for a highly dynamic and enthusiastic Customer Services Administrator to join their team as a Customer Services Administrator and help and support the Customer Services Administration team on a day to day basis. As a Customer Services Administrator, you will act as a core team player and assist with the daily Customer Service and Administrations tasks within a fast-paced environment.

Customer Services Administrator Role:

Respond to Customer enquiries efficiently and accurately within a timely manner.
Natural ability in providing an elevated level of exceptional customer service as a Customer Services as a Customer Services Administrator
Sales order processing including pricing, shipment dates and product delivery.
Liaise with customers both via telephone and email
Prioritising your own workload and multitask within a busy office based environment as a Customer Services Administrator
Coordinate and monitor invoice queries ensuring process times are adhered to as a Customer Services.
Under take other ad hoc duties and responsibilities for assigned by your manager
Customer Services Administrator Candidate:

Previous office administration experience is ESSENTIAL
Ability to multitask within a fast paced environment with high attention to detail
An enthusiastic and dynamic personality with a highly ‘proactive attitude’.
A ‘natural ability’ to instantly develop a conversational relationship

Interviews: to be held ASAP

INDLEI

Job Info

Job Title:

Customer Services Administrator

Company:

Interaction Recruitment

Location:

Posted:

Closes:

Jul 27th 2025

Sector:

Administration

Contract:

Temporary

Hours:

Full Time

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