Customer Services Administrator

Travail Employment Group; Bristol; On-site; GBP 24,000; Full time

Job summary

A leading engineering company is hiring a Customer Services Administrator in Bristol to support their procurement office. The role involves order processing, procurement, and maintaining communication with engineers in a supportive team environment. Comprehensive training and opportunities for growth are provided as part of a dedicated team.

Benefits

28 days holiday, increasing to 33

Pension scheme

Christmas office shut-down

Employee rewards scheme

On-site parking

Life assurance 2 x salary

Qualifications

• Previous experience in a contracts administrator or customer services role is essential.
• Confident IT skills required.
• Ability to communicate effectively and manage expectations.

Responsibilities

• Act as a point of contact within the procurement team for order processing.
• Procure components from suppliers and manage delivery expectations.
• Maintain order information and communication with engineers.

Skills

IT skills

Communication

Attention to detail

Job description

Customer Services Administrator

£23,810 per annum, Permanent, 09:00 to 17:00pm M-F, BS16 Emerson's Green, Bristol, 28 days Holiday, Pension, On-site Parking plus more.

Established since 1965, A new opportunity has become available for a customer services administrator to join an engineering business to work within their procurement office. Holding long-standing contracts with national organisations, working within a team of 4 as part of a wider team of 18, the customer services administrator role will see you working within a team orientated culture:

• Acting as one of the first points of contact within the team along with your colleagues to order process


• To procure components from external suppliers within engineer's time scales


• To manage expectations of the engineers of delivery of products


• Input order information and maintain communication throughout


• Email correspondence with the Engineers or contracts providers


• Work with the wider team to ensure smooth running of contracts

The successful customer services administrator will have a need to hold confident IT skills, be communicative, accurate when inputting data and have previous experience from within a contracts administrator, customer services administration or administrator's role. With additional team members, a team leader and an operations manager all there to give you support and full training will be provided.

This national, long standing employer have 27 branches across the country and are highly respected as delivering the highest quality in customer services. Giving the customer services administrator full support in training, you will be given the opportunity to take ownership and responsibility over your work, treated as a valued member of the business and will gain the opportunity to build a rapport directly with engineers.

Their team are inclusive, supportive and fun and ready to welcome a new colleague into their environment.

Benefits Include :

• 28 days holiday including bank holidays (increasing to 33 days)


• Pension


• Christmas office shut-down.


• Working within a personable team spirited environment


• Retail discount scheme and employee rewards scheme


• Life assurance of 2 x salary


• On-site parking

Apply today for immediate consideration - you can also apply direct to [e-mail].

For further information, please feel free to call Richard Hughes on 0117 934 9770 / 07778150198.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.