Customer Services & Administration Clerk

NuStaff Recruitment Ltd; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a Customer Services & Administration Clerk for an office role in Caerphilly. This temporary position offers £12.21 per hour and involves processing orders, handling customer queries, and supporting administrative tasks. Applicants should have a strong admin background, excellent organisational skills, and be proficient in Microsoft Office. Join their dynamic team and make a real impact in a customer-focused environment.

Qualifications

• Previous experience in an admin or office-based role.
• Strong attention to detail and accuracy.
• Confident in using Microsoft Outlook, Word, and Excel.

Responsibilities

• Process incoming sales orders accurately.
• Respond to customer queries.
• Resolve order-related issues promptly.

Skills

Organisational skills

Attention to detail

Microsoft Office proficiency

Interpersonal skills

Data entry skills

Job description

Customer Services & Administration Clerk – Caerphilly
£12.21 per hour | Office-Based | Temporary Role

Nu Staff are recruiting for a Customer Services & Administration Clerk to join the office team of a respected manufacturing business based in Caerphilly. This role is ideal for someone with solid admin experience who enjoys working in a customer-focused environment and is looking for a stable, Monday-to-Friday position.

You’ll be responsible for processing incoming orders, handling customer queries, and supporting the wider office team with administrative tasks. Strong attention to detail, accuracy, and communication skills are key to success in this role.

Hours of Work:

• Monday to Thursday: 8:15AM – 5:00PM

  
  

• Friday: 8:15AM – 4:00PM

  
  

  Pay Rate:

  • £12.21 per hour

    
    

    Key Responsibilities:

    • Process incoming sales orders accurately and efficiently

      
      

    • Respond to customer queries and provide general product or order information

      
      

    • Resolve issues relating to orders in a timely and professional manner

      
      

    • Answer incoming calls and support sales office functions

      
      

    • Work collaboratively with managers and supervisors to meet company objectives

      
      

    • Maintain a clean, safe, and organised office environment

      
      

    • Carry out additional admin duties as required by the General Manager

      
      

      What We’re Looking For:

      • Previous experience in an admin or office-based role

        
        

      • Excellent organisational skills with strong attention to detail

        
        

      • Confident using Microsoft Outlook, Word, and Excel

        
        

      • Fast and accurate data entry skills

        
        

      • Strong interpersonal skills and ability to communicate at all levels

        
        

      • Proactive, reliable, and able to manage own workload

        
        

      • Calm under pressure and able to meet deadlines

        
        

      • Friendly, flexible, and professional approach

        
        

      • Must be eligible to work in the UK

        
        

        Location:
        Caerphilly – candidates must be able to reliably commute

        If you're looking for a varied administration role where you can make a real impact, apply now and a member of the Nu Staff team will be in touch to discuss the next steps.

        Ref: INDNU1