Customer Service Trainer

Michael Page (UK); Stroud; On-site; GBP 28,000 - 36,000; Full time

Job summary

A recruitment firm is seeking a Technical Trainer in Stroud to develop and deliver training programmes within the energy and natural resources sector. The ideal candidate has proven training experience and excellent communication skills. This role offers a competitive salary ranging from £28,800 to £35,200 and great opportunities for progression within a supportive company culture.

Benefits

Competitive salary

Great progression opportunities

Supportive company culture

Qualifications

• Proven experience in delivering technical training within a similar industry.
• Knowledge of the energy and natural resources sector or related fields.
• Strong communication and presentation skills to engage diverse audiences.
• Ability to design and adapt training materials to meet varying needs.
• Familiarity with compliance and safety standards relevant to the role.

Responsibilities

• Develop and deliver comprehensive technical training programmes for staff.
• Assess training needs and create tailored learning solutions to address them.
• Collaborate with department heads to ensure training aligns with organisational goals.
• Create, maintain and update training materials to reflect industry developments.
• Provide one-to-one coaching and mentoring where required.
• Monitor effectiveness of training through feedback and performance metrics.
• Ensure training sessions are conducted in a safe and inclusive environment.

Skills

Technical training delivery

Communication skills

Presentation skills

Adaptability

Continuous learning attitude

Job description

• Brand New Role with Excellent Progression On Offer!
• Ideal Role for a Customer Service Professional Looking to Progress!

About Our Client

The organisation operates within the energy and natural resources sector and is recognised as a medium-sized company. It is committed to fostering innovation and sustainability while supporting professional growth for its employees.

Job Description

• Develop and deliver comprehensive technical training programmes for staff.
• Assess training needs and create tailored learning solutions to address them.
• Collaborate with department heads to ensure training aligns with organisational goals.
• Create, maintain and update training materials to reflect industry developments and compliance standards.
• Provide one-to-one coaching and mentoring where required.
• Monitor and evaluate the effectiveness of training through feedback and performance metrics.
• Ensure all training sessions are conducted in a safe and inclusive environment.
• Stay informed of the latest trends and technologies within the energy and natural resources sector

The Successful Applicant

A successful Technical Trainer should have:

• Proven experience in delivering technical training within a similar industry.
• Knowledge of the energy and natural resources sector or related fields.
• Strong communication and presentation skills to engage diverse audiences.
• Ability to design and adapt training materials to meet varying needs.
• Familiarity with compliance and safety standards relevant to the role.
• A positive attitude towards continuous learning and professional development.

What's on Offer

• Competitive salary in the range of £28800 to £35200 per annum.
• Great progression opportunities within the organisation.
• Opportunity to work on-site 5 days a week in Stroud.
• Exposure to a forward-thinking company in the energy and natural resources industry.
• A supportive and inclusive company culture that values employee growth.

If you are ready to take the next step in your career as a Customer Service Trainer, we encourage you to apply today!