Customer Service Team Member - Fast, Friendly & Flexible

Kentucky Fried Chicken (KFC); Heywood; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Annual bonus

Discretionary Christmas bonus

Employee discounts across brands

Enhanced benefits

Job summary

Kentucky Fried Chicken (KFC) Heywood is seeking a Team Member to greet customers, take orders, and assemble products to our fast, high-standard service. You will help deliver our brand standards and resolve customer questions with a friendly, customer-centric approach.

Shifts vary between 10am and 11pm, including weekdays and weekends. You’ll work with colleagues to provide a memorable experience and support store and kitchen readiness for the following day.

Responsibilities

• Greet customers and deliver a warm welcome.
• Process orders and requests quickly and accurately.
• Assemble KFC products to order with speed and care.
• Maintain brand standards and food safety.
• Resolve customer questions and issues with a positive attitude.
• Collaborate with teammates to ensure smooth operations.
• Create a memorable experience that encourages return visits.
• Help prepare the store and kitchen for the next day’s trade.

Skills

Customer greeting

Order processing

Product assembly

Brand standards

Problem solving

Teamwork

Customer experience

Store prep

Job description

Kentucky Fried Chicken (KFC) Heywood is seeking a Team Member to greet customers, take orders, and assemble products to our fast, high-standard service. You will help deliver our brand standards and resolve customer questions with a friendly, customer-centric approach.

Shifts vary between 10am and 11pm, including weekdays and weekends. You’ll work with colleagues to provide a memorable experience and support store and kitchen readiness for the following day.