Customer Service & Supply Planner 6 Month FTC - Pharmaceuticals

Michael Page; England; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A leading pharmaceutical company is looking for someone to oversee supply chain operations. You will handle customer orders, manage stock control, and ensure compliance with medical product regulations. The ideal candidate has strong communication skills and a proactive mindset. This role offers a hybrid working model from Reading and a salary of up to £40,000 for a 6-month fixed-term contract.

Qualifications

• Proven experience in a similar role and available for an ASAP start.
• Strong customer focus with a proactive and solution-oriented mindset.
• Highly organised with the ability to prioritise tasks effectively.
• Reliable, efficient, and detail-oriented.

Responsibilities

• Process customer orders, returns, invoices, and handle general enquiries.
• Support administration for distributors and wholesalers in the UK and Ireland.
• Assist with stock control, reconciliation, and compliance checks.
• Coordinate deliveries from overseas and liaise with logistics and quality teams.

Skills

Customer focus

Organisational skills

Communication skills

Attention to detail

Job description

This role will oversee supply chain operations and ensure smooth customer service processes. Our client is a global pharmaceutical company based in Reading and requires someone who is customer focused and can hit the ground running.

Client Details

Our client is a well-established pharmaceutical company. They specialise in delivering high-quality products to a broad customer base. The business is recognised for its commitment to operational excellence and customer satisfaction.

Description

Key responsibilities include:

• Process customer orders, returns, invoices, and handle general enquiries.
• Support administration for distributors and wholesalers in the UK and Ireland.
• Assist with stock control, reconciliation, and compliance checks.
• Coordinate deliveries from overseas and liaise with logistics and quality teams.
• Ensure GDP compliance, including involvement in product recalls.
• Set up new customers and maintain accurate system data.
• Provide support during colleague absences and help resolve stock issues.

Profile

The successful candidate would have:

• Proven experience in a similar role and be available for an ASAP start.
• Strong customer focus with a proactive and solution-oriented mindset.
• Highly organised with the ability to prioritise tasks effectively.
• Reliable, efficient, and detail-oriented.
• Excellent communication skills and a collaborative team player.
• Flexible, helpful, and professional attitude.
• Committed to compliance with medical product regulations.

Job Offer

On offer to the candidate:

• Up to c. 40,000.
• Hybrid working from Reading office (2 days pw onsite).
• ASAP start - 6 month FTC.