Customer Service Supervisor

Compass Group; Cranwell; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading catering service provider in Cranwell is seeking a Customer Service Supervisor to lead a dynamic team. The role involves preparing high-quality food, creating attractive displays, and ensuring excellent customer service while maintaining food safety standards. Ideal candidates are enthusiastic, reliable, and thrive under pressure. This position offers significant growth opportunities in a supportive environment.

Qualifications

• Bring a positive, can-do attitude to everything you do.
• Show genuine passion for delivering exceptional customer service.
• Excel as a supportive and collaborative team player.
• Embrace the excitement of thriving under pressure.
• Demonstrate impeccable time management and reliability.
• Prioritise safety in every task you undertake.
• Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters.

Responsibilities

• Preparing delicious, high-quality food that delights our clients and customers.
• Crafting eye-catching food and counter displays that draw customers in.
• Proudly representing Defence and embodying our positive brand image.
• Handling transactions with ease and operating the cash register efficiently.
• Upholding the highest standards of Food Handling & Hygiene.
• Ensuring a safe and healthy work environment by adhering to Health & Safety regulations.

Skills

Positive can-do attitude

Exceptional customer service

Team player

Thriving under pressure

Time management

Reliability

Safety prioritization

Job description

As a Customer Service Supervisor, you'll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment. The role offers numerous opportunities for growth within a company that values individuality and invests in its employees.

Your shift patterns will be: 5 out of 7 days. Please note: This role is contracted to 50.2 weeks per year

Your Key Responsibilities:

• Preparing delicious, high-quality food that delights our clients and customers
• Crafting eye-catching food and counter displays that draw customers in
• Proudly representing Defence and embodying our positive brand image
• Handling transactions with ease and operating the cash register efficiently
• Upholding the highest standards of Food Handling & Hygiene
• Ensuring a safe and healthy work environment by adhering to Health & Safety regulations

Ideal Candidate:

• Bring a positive, can-do attitude to everything you do
• Show genuine passion for delivering exceptional customer service
• Excel as a supportive and collaborative team player
• Embrace the excitement of thriving under pressure
• Demonstrate impeccable time management and reliability
• Prioritise safety in every task you undertake
• Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.