Customer Service Specialist

Honeycomb; Kilrea; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading Insurance Brokerage Company in Kilrea is seeking a Customer Service Specialist to advise on motor and home insurance products. This full-time role offers a starting salary of £23,500 and potential bonuses, alongside opportunities for professional growth in the insurance sector. Ideal candidates will have a sales background and strong communication skills.

Benefits

Pension contribution

Private medical care

22 days annual leave plus stats

Qualifications

• One year's sales experience in a busy environment.
• Desire to build a career in the insurance industry.
• Good numeracy, literacy & IT skills.

Responsibilities

• Advising customers on motor and home insurance products.
• Producing quotations for insurance.
• Processing new business applications.

Skills

Sales experience

Excellent communication skills

Attention to detail

Job description

Honeycomb is delighted to partner with a leading Insurance Brokerage Company to recruit for a Customer Service Specialist to join their busy office based in Kilrea. The role is full time and permanent and would suit someone coming from a strong customer service or sales background, looking to move into an insurance environment, with great opportunity for growth & development.

The Client

Our client is one of the largest independently owned Insurance Brokers in NI, with their head office based in Omagh. They have been trading for 33 years, and through organic growth and acquisitions, have built a network of 15 branches across NI & 2 locations in ROI. They put their customers at the heart of everything they do and have an excellent reputation on the market as a leader in their field.

The Role

The role of the Customer Service Specialist will sit within the Personal Lines division, dealing with both motor and home insurance products. Typical duties will include:

• Advising customers on a range of motor and home insurance products
• Producing quotations
• Processing new business applications
• Managing the renewal process
• Administering mid-year adjustments
• Cross selling and up-selling on other insurance products
• Updating computer systems with customer details in a timely manner
• General administration duties

Desirable Criteria

• One year's sales experience in a busy environment
• A desire to build a career in the insurance industry, and a willingness to commit to insurance exams, where necessary
• Good numeracy, literacy & IT skills
• High attention to detail
• Excellent communication and interpersonal skills

Package

• Starting salary of £23500, with potential to earn up to £700 in bonus per month
• Pension contribution
• Private medical care
• 22 days annual leave, plus stats
• Opportunity to take funded examinations
• Career progression

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Gabriella Tomb, Specialist Recruitment Consultant at Honeycomb on 028 96207050. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.