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Customer Service / Sales Support

Brook Street

Chesham

On-site

GBP 28,000

Full time

29 days ago

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Job summary

An established industry player is seeking a customer service and sales support advisor to join their dynamic team in Chesham. This office-based role offers a fantastic opportunity to enhance customer relationships while managing order processing and administrative tasks. You will be integral in upselling and cross-selling, ensuring clients receive outstanding service. Enjoy a competitive salary, generous holiday package, and a supportive work environment. If you are organized, a team player, and have strong communication skills, this is the perfect role for you to thrive and grow in your career.

Benefits

25 days holiday per year
Statutory holidays
Car parking space
Department bonus

Qualifications

  • 2 years of experience in an office environment.
  • Strong communication and IT skills are essential.

Responsibilities

  • Dealing with clients, order processing, and general admin duties.
  • Building relationships and supporting with complaints and returns.

Skills

Communication Skills
People Skills
IT Skills
Organizational Skills
Team Player
Phone Manner

Job description

Our client is a well-established brand within the sector and expanding year on year. They are looking for a customer service / sales support advisor to work in a busy department. Their vision is to offer excellent standard, maximise business growth and offer outstanding service.

Your duties include: dealing with new and existing clients, order processing, general administration duties, upselling, cross selling and offering add-ons to customers to maximize any additional opportunities. Building relationships with customers and internal teams. Supporting with complaints, returns, invoices, managing phone calls, emails, checking stock availability, and prices.

We are looking for someone with strong communication skills, people skills, good phone manner, IT skills, organized, a team player, and someone who has 2 years of experience working in an office environment.

Your package: £28,000 per annum, 25 days holiday per year + statutory holidays, car parking space, department bonus. This is an office-based role Mon to Fri 9am to 5pm, located in Chesham.

Apply now or to fast track your application: Email me.

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