Customer Service Sales Specialist

Buscojobs; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A forward-thinking company is seeking a dynamic Sales & Customer Service Representative to join their innovative team. This role offers a unique blend of on-the-road client visits and in-office customer support, ideal for someone who thrives on variety and meaningful interactions. You will be responsible for promoting health solutions, building strong relationships with retailers, and managing customer inquiries across multiple channels. With opportunities for real career growth and employee discounts, this position is perfect for those passionate about natural health and wellness.

Benefits

Employee discounts on products

Career growth opportunities

Travel opportunities for trade shows

Qualifications

• 3-5 years in sales or business development, preferably in health food or pharmacy.
• Strong verbal and written communication skills with a proactive attitude.

Responsibilities

• Visit clients and promote products to health food stores and pharmacies.
• Handle customer inquiries across phone, email, and social media.

Skills

Sales experience

Customer service skills

Communication skills

Social media content creation

Education

Experience in sales/business development

Experience in customer service/admin

Tools

CRM software

Social media platforms (Meta, TikTok, Instagram)

Job description

At Hab Shifa, we’re dedicated to advancing natural health and wellness through products that are backed by science and built on integrity. Our growing range of innovative health solutions is designed to support the wellbeing of individuals and families. As we continue to expand, we’re looking for a dynamic, motivated Sales & Customer Service Representative to join our team.

This role will have you on the road visiting clients and in the office supporting customers , making it perfect for someone who loves variety and meaningful connections.

Sales & Business Development

• Visit health food stores, pharmacies, and distributors to promote our products
• Build and maintain strong relationships with retailers and partners
• Identify new pharmacy chains and sales opportunities
• Manage and follow up on wholesale inquiries and pricing
• Provide marketing support and staff training to stockists
• Represent Hab Shifa at local and interstate trade shows and exhibitions

Customer Service

• Handle customer inquiries across phone, email, and social media (Meta, TikTok, Instagram)
• Engage and build brand loyalty through social interactions
• Upsell and cross-sell products where relevant
• Collect and share customer success stories
• Keep accurate records of customer interactions and feedback

Admin & CRM Management

• Maintain and update CRM and stockist databases
• Log sales visits, calls, and follow-ups
• Welcome visitors to our Hallam office
• Support the team with inbound sales processing and internal projects

Qualifications

• 3–5 years of sales / business development experience (preferably in health food or pharmacy)
• 1+ years in customer service or admin
• Strong verbal and written communication skills
• Results-driven, proactive, and self-motivated
• Comfortable creating basic content for social media
• Passion or interest in natural health is a bonus!
• Great employee discounts on our products
• Real career growth opportunities in a growing health brand
• Travel Australia representing a brand you believe in

Full-Time | Monday to Friday | Occasional travel required for trade shows and expos