Customer Service & Sales Assistant - Treatment Co-Ordinator

Dent1st Ltd; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits at a modern dental practice in London for a full-time Treatment Co-Ordinator. This role involves presenting treatment plans to patients, guiding them through financial options, and ensuring their comfort during visits. The ideal candidate will possess excellent interpersonal and communication skills, be detail-oriented, and have a knack for problem-solving. Join a forward-thinking team that values patient care and offers a flexible working environment with the chance to make a real impact in patients' lives. If you're passionate about helping others and thrive in a dynamic setting, this position is perfect for you.

Qualifications

• Ability to educate patients about their treatment plans is essential.
• Strong interpersonal and communication skills are crucial.

Responsibilities

• Present and discuss treatment plans with patients effectively.
• Assist patients in choosing financial options for treatments.
• Ensure patients feel comfortable and cared for during visits.

Skills

Interpersonal Skills

Analytical Skills

Problem-Solving Skills

Organizational Skills

Attention to Detail

Effective Communication

Tools

Patient Management Software

Job description

Customer Service & Sales Assistant - Treatment Co-Ordinator - Harley Street, London & Camden Town

DENT1st Cosmetic Dentistry and Implant Centre has a rare opportunity for a full-time Treatment Co-Ordinator - Sales Assistant to join an exclusively private 2 surgery dental practice in Harley Street, London and Camden Town offices.

The practice is fully modernised and computerised using patient management software and is equipped with the latest dental technology. The position offers flexible hours, 4-5 days a week, with occasional Saturday and Sunday shifts included, along with allocated lunchtime. Salary is performance-related and depends on qualifications and experience.

Job Description

• Present all treatment plans to patients.
• Discuss treatment plans with patients, explaining procedures where necessary.
• Enter all patient treatment plans into the computer system.
• Assist patients in deciding on financial options best suited for their lifestyles.
• Effectively communicate with patients to encourage completed treatment.
• Ensure each patient is well cared for in and out of surgery.
• Guide nervous patients through their anxieties, ensuring they feel comfortable and relaxed before visiting the dentists or hygienists.
• Data processing.

Ideal Requirements

• Ability to educate patients about their treatment plan.
• Excellent interpersonal skills.
• Analytical and problem-solving skills.
• Effective verbal and listening skills.
• Attention to detail with a high level of accuracy.
• Very effective organizational skills.

To apply, please send your CV to dent1stltd (at) gmail (dot) com.