Customer Service & Sales Agent – Premium Fleet Specialist

SIXT; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Top-Tier Pay

Annual Leave

Training & Development

Staff Car Hire

Wellbeing & Life Assurance

Employee Assistance

Parking

Family Benefits

Job summary

SIXT in London is looking for a customer-focused role combining service and sales excellence. You will be the first point of contact, present tailored offers, handle rental agreements, and manage vehicle prep to keep our premium fleet ready for customers.

We offer a basic salary of £30,784 per year plus a competitive bonus, with development opportunities and benefits including pension enrolment and paid time off. This is a full-time, on-site role requiring flexibility, weekends and holidays.

Qualifications

• Sales mindset and ability to upsell and provide service excellence.
• Direct customer contact experience in service, tourism, or sales.
• Clear and effective English communication skills, both written and verbal.
• Flexible, team-oriented, able to work shifts including weekends/holidays.
• Valid driver’s licence with at least 12 months driving experience.

Responsibilities

• Serve as the first point of contact for customers in the branch.
• Present tailored offers and ensure a positive customer experience.
• Handle rental agreements, inquiries, and ensure proper documentation.
• Confirm damages with customers and notify Branch Manager as needed.
• Support branch operations including vehicle management, refuelling, deliveries, clean/valet prep.

Skills

Sales Mindset

Customer Focus

Communication

Flexibility

Driving Experience

Job description

SIXT in London is looking for a customer-focused role combining service and sales excellence. You will be the first point of contact, present tailored offers, handle rental agreements, and manage vehicle prep to keep our premium fleet ready for customers.

We offer a basic salary of £30,784 per year plus a competitive bonus, with development opportunities and benefits including pension enrolment and paid time off. This is a full-time, on-site role requiring flexibility, weekends and holidays.