Customer Service & Sales Adviser

ENGINEERINGUK; Haywards Heath; On-site; GBP 25,000 - 28,000; Full time

Job summary

An established industry player is seeking a motivated Customer Service & Sales Adviser for a maternity cover position in Haywards Heath. This role offers a fantastic opportunity to provide exceptional service while handling new policy sales and promoting financial services. With a commitment to training and career progression, you will thrive in a supportive environment that values honesty and integrity. If you are reliable and driven, this is your chance to join a thriving team and make a real impact in the insurance sector.

Benefits

Zugang zum NEST-Pensionsschema

Karrierefortschritt

Exzellente Schulung und Unterstützung

Schöne ländliche Büroumgebung mit kostenlosem Parkplatz

Qualifications

• Proven customer service skills in a regulated environment.
• Prepared to undertake extensive training in all insurance products.

Responsibilities

• Ensure exceptional customer service while handling new policy sales.
• Maximise inbound sales opportunities through cross-selling.

Skills

Kundenservice

Verkauf

Microsoft Office

MS Dynamics

Education

5 GCSEs (oder gleichwertig) einschließlich Mathematik und Englisch

Branchenspezifische Qualifikationen

Job description

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Employer NFU Mutual Location Haywards Heath Salary £25,500 - £27,500 Salary (dependant on experience) Closing date 9 Jun 2025

View more categories View less categories Sector Insurance Role Assistant Contract Type Permanent Hours Full Time

The Role

Customer Service & Sales Adviser

Circa £25,500 - £27,500 Salary (dependant on experience)
Full Time position
Short Term Contract - 12 months maternity cover
Location: Haywards Heath
Monday - Friday - 8.30am - 5pm

Introduction to NFU Mutual

NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK's largest rural insurer, with an agency network of over 250 local offices.

About the Agency:

As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.

An exciting opportunity has now arisen within the Haywards Heath Agency for 12 months maternity cover, with potential for career progression.

About the role:

You will ensure that our customers are always well cared for, show initiative and provide exceptional customer service whilst handling new policy sales and cover alterations.

You will maximise inbound sales opportunities through cross selling to existing clients as well as actively promoting our Financial and Risk Management Services.

Prospecting and developing new sales opportunities across all product lines is a vital part of this role.

About you:

We are seeking a motivated, driven & reliable candidate to join our thriving team.
Proficient in the use of Microsoft Office and knowledge of MS Dynamics preferable but not essential.

Prepared to undertake extensive training in all our Insurance Products and Services.
Proven customer service skills preferably working in a regulated environment.
Above all, you will possess a positive 'can do' attitude and will seize the opportunity to be part of our hardworking, customer focussed team.
You will have a minimum of 5 GCSE's (or equivalent) including Maths and English.
Industry qualifications beneficial.

Our commitment to you:

We believe in supporting our team members to grow and develop. We offer a professional, hardworking yet supportive and friendly environment with a comprehensive training package in-house to allow you to excel and develop your role within our business.

Benefits:

• Access to NEST pension scheme
• Potential for career progression
• Excellent training and support within the experienced team and rapidly growing local agency
• Beautiful rural office setting on the outskirts of Haywards Heath with free parking

Please apply in writing with CV and covering letter telling us why you would be the perfect candidate to join our team to: [e-mail]

Closing date for all applications: 30th May 2025.

Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.

Company

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