Customer Service/Sales

The Home Depot; United Kingdom; On-site; GBP 16,000 - 19,000; Full time

Job summary

The Home Depot in the United Kingdom is seeking Customer Service/Sales associates who provide fast, friendly service by identifying customer needs, explaining products, and helping customers complete projects.

You will greet, qualify, recommend and close sales across departments, keep areas stocked and tidy, and follow safety policies. This role supports a safe shopping environment and offers hourly pay.

Responsibilities

• Greet customers and assess needs to recommend products and close sales.
• Maintain in-stock conditions and keep areas clean, safe, and shop-able.
• Follow safety policies and report hazards to management.
• Collaborate with department teams to assist customers across Building Materials, Décor, Electrical, and more.

Job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $15.00 - $18.00