Customer Service Representative - UncappedCommission

ZipRecruiter; Wallsend; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading company in telecommunications is seeking Sales Advisors for their team in Newcastle or North Tyneside. The role offers a competitive salary with opportunities for uncapped commissions, comprehensive training, and flexible working arrangements. Join a dynamic environment where each call is unique, and enjoy various benefits to support your career development.

Benefits

Access to a private GP 24/7

Market-leading carers leave

Equalised family leave benefits

Discounts on EE & BT products

Career development support

Travel loan for commuting

Volunteering days

Optional private healthcare and dental

Qualifications

• No prior sales experience necessary, but target achievement is essential.
• Ability to connect with people and adapt to various customer needs.

Responsibilities

• Engage with customers over the phone to assist them in selecting products.
• Provide support with a focus on technology products and services.

Skills

Relationship building

Resilience

Adaptability

Job description

Job Description

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET)

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission

Start Date: July 2025

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Newcastle OR North Tyneside Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide comprehensive training to ensure you feel confident talking about our tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time off so you don’t miss important events or appointments.

What’s in it for you?

• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commissions scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends
• Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year
• Huge Discounts: Save on EE & BT products, including mobile and broadband
• Career Development: Support in achieving the career you want without limits
• Season Ticket Travel Loan: Funds for your travel to and from work
• Volunteering Days: Give back to your local community
• Optional Private Healthcare and Dental: Protection for you and your family

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…