Customer Service Representative - UncappedCommission

ZipRecruiter; North East; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading company in telecommunications is looking for Sales Advisors in the North East to join their team. You will interact with customers, helping them find suitable products while receiving comprehensive training. The role offers a competitive salary and various benefits, including flexible working options and a strong focus on career development.

Benefits

Online GP access for family

Market-leading carers leave

Equalized family leave

Huge discounts on products

Support for career development

Travel loan funding

Volunteering days

Optional healthcare and dental

Qualifications

• Ability to achieve work targets.
• No sales experience required.
• Willingness to learn and adapt.

Responsibilities

• Engage with customers over the phone to understand their needs.
• Help customers choose the right products and services.
• Adapt and stay motivated in a fast-paced sales environment.

Skills

Resilience

Adaptability

Motivation

Job description

Job Description

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET)

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission

Start Date: July 2025

If you’re a natural at connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we harness the power of technology to bring people together and change their lives for the better. Join our Newcastle OR North Tyneside Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for resilient and driven people, who’ve proved they can achieve targets at work. We’ll provide comprehensive training to make sure you feel confident talking about our products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time off so you don’t miss important events or appointments.

Whats in it for you?

• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commissions scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends
• Family Leave: Equalized maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year
• Huge Discounts: Save on EE & BT products, including mobile and broadband
• Career Development: Support in achieving the career you want without limits
• Season Ticket Travel Loan: Funds for your travel to and from work
• Volunteering Days: Give back to your local community
• Optional Private Healthcare and Dental: Protection for you and your family

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…