Customer Service Representative - UncappedCommission

ZipRecruiter; Hebburn; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading company in telecommunications seeks motivated individuals to join their Sales Team as Sales Advisors. The role involves engaging with customers to help them find suitable products while benefitting from comprehensive training and a supportive work culture. With competitive salaries starting at £25,087 and numerous perks like flexible working, family leave, and career development support, this is a great opportunity.

Benefits

Online GP access for family

Paid Carer’s Leave

Family leave with full and half pay

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare

Optional Dental Protection

Qualifications

• No prior sales experience required.
• Proven track record of achieving work targets.
• Ability to remain motivated in a sales environment.

Responsibilities

• Talk to customers over the phone and help them choose products.
• Adapt to different calls and maintain motivation.
• Participate in training for technology products and services.

Skills

Building relationships

Adaptability

Resilience

Job description

Job Description

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET)

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission

Start Date: July 2025

If you’re a natural at connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we harness the power of technology to bring people together and change their lives for the better. Join our Newcastle OR North Tyneside Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for resilient and driven individuals who’ve proved they can achieve targets at work. We’ll provide comprehensive training to ensure you feel confident talking about our tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment is key to your success.

We understand that life is always changing, so we support flexible working – for example, allowing you to schedule your own breaks or bank time off to miss important events or appointments.

What’s in it for you?

• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commissions scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost
• Paid Carer’s Leave: Up to 2 weeks off to support colleagues caring for family or friends
• Family Leave: 18 weeks’ full pay and 8 weeks’ half pay for maternity, paternity, and adoption leave within the first year
• Huge Discounts: Save on EE & BT products, including mobile and broadband
• Career Development: Support in achieving your career goals without limits
• Season Ticket Travel Loan: Funds for your commute
• Volunteering Days: Opportunities to give back to your community
• Optional Private Healthcare and Dental: Protection for you and your family

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…