Customer Service Representative - Uncapped Commission (Swansea)

ZipRecruiter; Swansea; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading company in Swansea is seeking a Sales Advisor to join their team. The role involves engaging with customers over the phone, discussing how to enhance their digital lives, and providing tailored product recommendations. With a focus on flexibility and support, the company offers a competitive salary, training, and numerous benefits including private healthcare and generous family leave policies. Join a supportive team culture and carve out your career path with meaningful opportunities.

Benefits

Online GP Access

Paid Carer’s Leave

Family Leave

Discounts on EE & BT products

Volunteering Days

Optional Private Healthcare

Qualifications

• Confident talker with experience in building relationships.
• Ability to negotiate and discuss products with customers.

Responsibilities

• Engage with customers over the phone to discuss products.
• Provide support and guidance on enhancing digital lives.

Skills

Communication

Relationship Building

Job description

Job Description

Full time: Permanent

Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission

Hourly rate:£12.82

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Swansea.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 at 9 months in role, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family.
• Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?