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Customer Service Representative - Uncapped Commission (Northwich)

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Northwich

Hybrid

GBP 25,000 - 26,000

Full time

Yesterday
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Job summary

An innovative company is seeking a dynamic Sales Advisor to join their team. This role offers a supportive environment where you can thrive while helping customers enhance their digital experiences. With a great starting salary and numerous perks, including flexible working options and career development opportunities, this position is perfect for those who enjoy engaging with people and providing tailored solutions. Join a team that values your contributions and supports your growth in a vibrant and inclusive culture. Don't miss the chance to make a difference in customers' lives while advancing your career!

Benefits

Online GP Access
Paid Carer's Leave
Family Leave
Discounts on EE & BT Products
Career Development Support
Season Ticket Travel Loan
Volunteering Days
Optional Private Healthcare
Optional Dental Insurance

Qualifications

  • Confident talker with strong relationship-building skills.
  • Ability to discuss and recommend products based on customer needs.

Responsibilities

  • Engage with customers over the phone to enhance their digital lives.
  • Provide information about products and services tailored to customer needs.

Skills

Verbal Communication
Relationship Building
Negotiation Skills

Job description

Job Description

Long Description

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Birchwood near Warrington?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. This includes giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?
  • A great starting salary of £25,087 (£12.82 per hour) rising to £25,684 (£13.12 per hour) after 8 months, plus incentives and bonuses.
  • Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
  • Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
  • Family Leave - Equalised maternity, paternity, and adoption leave, offering all parents 18 weeks full pay and 8 weeks half pay in the first year, regardless of how they choose to grow their family.
  • Huge discounts on EE & BT products, including your mobile and broadband – saving hundreds of pounds every year.
  • Support in carving your own career path. We are passionate about developing our people and supporting your career ambitions.
  • Season Ticket Travel Loan – providing funds upfront for your commute, making a real difference.
  • Volunteering days to give back to your local community.
  • Optional Private Healthcare and Dental to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

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