Customer Service Representative - Uncapped Commission (North Shields)

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 25,000 - 26,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Verkaufsberater, der Freude daran hat, mit Menschen zu kommunizieren. In dieser Rolle unterstützen Sie Kunden dabei, ihre digitalen Bedürfnisse zu erfüllen, ohne Druck auszuüben. Sie profitieren von einem wettbewerbsfähigen Gehalt, flexiblen Arbeitszeiten und einer Vielzahl von Vorteilen, darunter Zugang zu einem GP und großzügige Familienurlaubsregelungen. Das Unternehmen fördert Ihre berufliche Entwicklung und bietet zahlreiche Möglichkeiten zur Weiterbildung. Wenn Sie leidenschaftlich daran interessiert sind, anderen zu helfen und Ihre Karriere voranzutreiben, ist dies die perfekte Gelegenheit für Sie.

Benefits

Online GP

Marktführende Pflegezeit

Familienurlaub

Rabatte auf Produkte

Karriereentwicklung

Reisegeld für Saisonkarten

Freiwilligentage

Optionale private Gesundheitsversorgung

Zahnversicherung

Qualifications

• Erfahrung im Kundenservice oder Verkauf ist von Vorteil.
• Fähigkeit, Beziehungen zu Kunden aufzubauen.

Responsibilities

• Kunden über Telefon beraten und Produkte empfehlen.
• Verkaufsgespräche führen, um digitale Lösungen zu bieten.

Skills

Verhandlungsgeschick

Kommunikationsfähigkeiten

Kundenservice

Job description

Job Description

Where: EE Gosforth -BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Tyneside or Gosforth.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. This includes allowing you to schedule your own breaks, bank time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087.00 rising to £25,684.00 after 8 months, plus incentives and bonuses.
• Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave, offering 18 weeks full pay and 8 weeks half pay in the first year.
• Huge discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds every year.
• Support to carve your own career path. We are passionate about developing our people and supporting your career goals.
• Season Ticket Travel Loan – Funds to pay for your travel to and from work upfront.
• Volunteering days to give back to your local community.
• Optional Private Healthcare and Dental to protect you and your family.

Join a great team culture with meaningful support and tailored training to help you build a lasting career. What are you waiting for?