Customer Service Representative - Uncapped Commission (Newton-le-Willows)

ZipRecruiter; York; Hybrid; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a dynamic sales advisor who thrives on building relationships and engaging with customers. This role offers a supportive environment where you can schedule your own breaks and even work from home occasionally. With a competitive starting salary and numerous benefits, including online GP access and generous family leave, this opportunity is perfect for someone looking to grow their career while balancing personal commitments. Join a great team culture that values your contributions and supports your career aspirations.

Benefits

Online GP Access

Paid Carer’s Leave

Family Leave

Discounts on EE & BT Products

Career Development Support

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Confident talker with strong communication skills.
• Ability to build relationships and negotiate effectively.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Provide information about products and services without hard sales.

Skills

Communication Skills

Negotiation Skills

Relationship Building

Job description

Job Description

Long Description

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Birchwood near Warrington?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 (£12.82 per hour) rising to £25,684 (£13.12 per hour) after 8 months of being here, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to colleagues caring for family or friends who are disabled, ill, or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave, providing all parents 18 weeks of full pay and 8 weeks of half pay in the first year, regardless of how they choose to grow their family.
• Huge discounts on EE & BT products, including your Mobile and Broadband – saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and will support you in achieving the career you want.
• Season Ticket Travel Loan – providing funds upfront to pay for your travel to and from work, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?