Customer Service Representative - Uncapped Commission (Newton Aycliffe)

JR United Kingdom; Dover; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking enthusiastic sales advisors to join their team in Darlington. This role focuses on enhancing customers' digital experiences without hard sales, allowing you to build meaningful relationships. With a supportive culture and tailored training, you’ll thrive in a flexible environment that values your contributions. Enjoy a competitive salary with opportunities for growth and various benefits, including healthcare, family leave, and discounts on products. If you have the passion for helping others and enjoy a dynamic work atmosphere, this is the perfect opportunity for you.

Benefits

Access to online GP services 24/7

Market-leading paid carer’s leave

Family leave with full pay

Discounts on EE & BT products

Support for career development

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Qualifications

• Confident in talking and asking questions.
• Ability to build relationships with customers.

Responsibilities

• Speak to customers over the phone about enhancing their digital lives.
• Recommend suitable products based on customer needs.

Skills

Communication Skills

Relationship Building

Customer Service

Job description

Job Details

Location: Darlington, United Kingdom

Full-time: Permanent

Salary: £25,087.00 rising to £25,684.00 at 9 months, plus uncapped commission

Hourly rate: £12.82 rising to £13.12 at 9 months

Job Description

If you’re confident in talking, enjoy asking questions, and like building relationships, then this role could be for you. Whether you have life experience, experience with family negotiations, or transferable skills, you can succeed as a sales advisor with EE. We will provide training on our products and services.

This role does not involve hard sales. You will speak to customers over the phone about how EE can enhance their digital lives and recommend suitable products. Join our Sales Team in Darlington and make a difference.

We value flexibility and support your success by allowing you to schedule breaks, bank time, and occasionally work from home.

Benefits

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
• Access to online GP services 24/7 for you and your immediate family, fully funded.
• Market-leading paid carer’s leave—up to 2 weeks for supporting family or friends.
• Family leave with 18 weeks full pay and 8 weeks half pay in the first year.
• Discounts on EE & BT products, saving hundreds annually.
• Support for career development and growth.
• Season Ticket Travel Loan to assist with commuting costs.
• Volunteering days to support your community.
• Optional private healthcare and dental coverage.

Join a great team with supportive culture and tailored training. What are you waiting for?