Customer Service Representative - Uncapped Commission (Knutsford)

ZipRecruiter; Knutsford; On-site; GBP 25,000 - 26,000; Full time

Job summary

An innovative company is seeking a dynamic sales advisor who enjoys engaging with customers and has a knack for relationship building. This role offers comprehensive training to equip you with the knowledge to discuss a range of products confidently. With a focus on flexibility, you can manage your schedule while enjoying a competitive salary and numerous perks. Join a supportive team culture that values your career growth and well-being, along with generous benefits including healthcare options and paid leave. Don't miss this opportunity to make a difference in people's lives while advancing your career.

Benefits

Online GP Access

Paid Carer's Leave

Family Leave

Discounts on EE & BT Products

Career Development Support

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Confident talker with the ability to build relationships.
• Experience in customer service or sales is beneficial.

Responsibilities

• Engage with customers over the phone to discuss products.
• Provide tailored solutions to enhance customers' digital lives.

Skills

Communication Skills

Negotiation Skills

Relationship Building

Job description

Job Description

Long Description

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Birchwood near Warrington?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. This includes giving you the opportunity to schedule your own breaks, bank time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 (£12.82 per hour), rising to £25,684 (£13.12 per hour) after 8 months, plus incentives and bonuses.
• Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave – Equalised maternity, paternity, and adoption leave, offering all parents 18 weeks of full pay and 8 weeks of half pay in the first year, regardless of how they choose to grow their family.
• Hugediscounts on EE & BT products, including your Mobile and Broadband – saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and will support you in achieving your career goals.
• Season Ticket Travel Loan – Funds to pay for your travel to and from work upfront, making a difference where it counts.
• Volunteering days to give back to your local community.
• Optional Private Healthcare and Dental to protect you and your family.

Beyond these benefits, we offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?