Customer Service Representative - Uncapped Commission

Ee; Seaton Delaval; On-site; GBP 22,000; Full time

Job summary

A leading mobile network provider in North Tyneside is offering a Sales Apprenticeship, aimed at candidates ready to kickstart their careers. No prior sales experience is needed, but candidates should possess resilience, drive, and ambition. The role involves providing exceptional customer service and participating in training leading to an NVQ. Enjoy a competitive starting salary with numerous benefits, including travel loans and discounts on products.

Benefits

Starting salary of £21,620 plus incentives

Huge discounts on EE & BT products

Support for career development

Season Ticket Travel Loan

Volunteering days

Optional private healthcare and dental

Extras like free tea and coffee

Qualifications

• No prior sales experience is needed.
• Must have a target-driven attitude.
• Willingness to learn and grow.

Responsibilities

• Ensure customers receive exceptional and personal service.
• Use charm and enthusiasm to engage customers.
• Participate in training towards an NVQ.

Skills

Resilience

Drive

Energy

Ambition

Job description

Location: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)

Full time: Permanent

Salary: £21,620 per year

Hourly rate: £11.08

Start Date: October 2025 onwards

The Role

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And are you clear that you want to start a career? If so, you could be a great fit for our Sales Apprenticeship at EE here at North Tyneside.

Join our multi-award-winning Apprenticeship scheme and use your charm, enthusiasm, and belief to ensure our customers experience the best of EE every time they talk to us.

You can come from any background; you don't need sales experience to join us. All you need is resilience, drive, target-driven attitude, energy, talent, and ambition to launch an amazing career at EE. Get ready to learn loads, earn quickly, receive training towards an NVQ, and enjoy all the extras you'd expect from Britain’s most cutting-edge mobile network.

We are more than a team at EE; we are a family, and this ethos includes our customers too. Your role will be to ensure our customers receive exceptional and personal service every single time.

Your Future With Us

We are passionate about helping you progress your career and are committed to your growth and development. When you're ready, we'll support you to achieve your goals.

Wondering If You’re What We’re Looking For?

We believe in a personal environment where you're treated as you want to be treated. We are committed to building a community where everyone feels they belong. We celebrate diversity at all levels, regardless of age, race, sexuality, disability, religion, or gender identity. Everyone is welcome at EE.

What’s In It For You?

Being part of the EE family offers numerous benefits, including:

• A starting salary of £21,620 plus incentives throughout the year
• Huge discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually
• Support to carve your own career path; we are passionate about developing our people

• Season Ticket Travel Loan – funds to pay for your travel to and from work upfront
• Volunteering days to give back to your community

• Optional private healthcare and dental to protect you and your family
• Extras like free tea and coffee, and even a concierge service

What Are You Waiting For?

If you think you’d be a great fit, we’d love to hear from you. Reach out to start the conversation!