Customer Service Representative - Uncapped Commission

EE; Lancaster; On-site; GBP 25,000 - 26,000; Full time

Job summary

Join a leading telecom company as a Sales Advisor in Lancaster, where you will engage with customers and assist them in selecting the right products. With competitive salary starting at £25,087, support for career growth, and a strong emphasis on flexible working, this role is perfect for driven individuals looking to make an impact in a dynamic environment.

Benefits

Private GP access 24/7

Market-leading carers leave

Equalised parental leave

Huge discounts on products

Career development support

Season ticket travel loan

Volunteering days

Optional private healthcare and dental

Qualifications

• Natural connection with people and understanding their needs.
• No specific sales experience needed; we value resilience and target achievement.

Responsibilities

• Engaging with customers over the phone to help them choose products.
• Building relationships to understand customer needs.

Skills

Customer Interaction

Adaptability

Motivation

Resilience

Job description

Where: EE Lancaster Contact Centre

Salary: GBP25,087 (GBP12.82 p/h) rising to GBP25,684 (GBP13.12 p/h) at 8 months in role, plus uncapped commission!

Start Date: 11th August 2025

Full Time: 37.5 hours per week

If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE.

At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our location Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment.

You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments.

What's in it for you?

• Competitive Salary: Starting at GBP25,087, rising to GBP25,684 after 8 months, plus an uncapped commission scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you
• Paid Carer's Leave: Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Support in achieving the career you want without limits.
• Season Ticket Travel Loan: Funds for your travel to and from work.
• Volunteering Days: Give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at