Customer Service Representative - Uncapped Commission

Ee; East Boldon; On-site; GBP 21,000 - 25,000; Full time

Job summary

A leading mobile network provider is seeking enthusiastic candidates for its Sales Apprenticeship at its North Tyneside office. This role offers the opportunity to gain on-the-job training and earn a competitive starting salary of £21,620, with additional benefits like healthcare options and discounts on products. Ideal for those ambitious to start a career in sales without prior experience, while fostering a respectful and inclusive work environment.

Benefits

Season Ticket Travel Loan

Volunteering days

Private healthcare options

Free tea and coffee

Qualifications

• No prior sales experience necessary.
• Eager to learn and develop in a supportive environment.
• Ability to assure exceptional customer service.

Responsibilities

• Ensure customers receive exceptional service every time.
• Participate in multi-award-winning Apprenticeship scheme.
• Close communication with customers to enhance their experience.

Skills

Resilience

Energy

Target-oriented mindset

Ambition

Communication

Job description

Location: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)

Full time: Permanent

Salary: £21,620 per year

Hourly rate: £11.08

Start Date: October 2025 onwards

The Role

Are you bold and eager to get paid? A little bit brilliant but eager to keep learning? If you're clear about starting a career, then you could be a great fit for our Sales Apprenticeship at EE in North Tyneside.

Join our multi-award-winning Apprenticeship scheme and use your charm, enthusiasm, and belief to ensure our customers experience the best of EE every time they talk to us.

You can come from any background; no prior sales experience is necessary. All you need is resilience, drive, target-oriented mindset, energy, talent, and ambition to launch an exciting career at EE. Prepare to learn a lot, earn quickly, receive NVQ training, and enjoy all the benefits from Britain’s most innovative mobile network.

We are more than a team at EE; we are a family, and this ethos extends to our customers. Your role will be to ensure our customers receive exceptional and personal service every single time.

Your Future With Us

We are passionate about helping you progress in your career and are committed to your growth and development. When you're ready, we’ll support you to reach your goals.

Wondering If You’re What We’re Looking For?

We believe in a personal environment where everyone is treated with respect. We’re committed to building a community where everyone feels they belong. Regardless of age, race, sexuality, disability, religion, or gender identity, we recognize and celebrate our diversity. Everyone is welcome at EE.

What’s In It For You?

Being part of the EE family comes with numerous benefits, including:

• A starting salary of £21,620 plus incentives throughout the year
• Huge discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually
• Support to carve your own career path; we’re passionate about developing our people and will support you in achieving your goals

• Season Ticket Travel Loan to help with your commute costs
• Volunteering days to give back to your community

• Optional private healthcare and dental coverage for you and your family
• Additional perks like free tea and coffee, and a concierge service

What Are You Waiting For?

If you think you’d be a great fit, we’d love to hear from you. Reach out to start the conversation!