customer service representative supervisor

www.canadainternational.gc.ca - Jobboard; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company is seeking a customer service representative supervisor to oversee a team in London. This permanent full-time role involves establishing work schedules, training staff, and improving productivity and quality. Applicants must have a high school diploma and at least 5 years of related experience. The position offers competitive pay and various benefits including free parking and paid training.

Benefits

Free parking available

Learning/training paid by employer

Wellness program

Team building opportunities

Qualifications

• 5 years or more experience required.

Responsibilities

• Establish work schedules and procedures.
• Examine and verify the accuracy of work.
• Train staff/workers in job duties and safety procedures.

Skills

Accurate

Client focus

Efficient interpersonal skills

Initiative

Interpersonal awareness

Judgement

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Tools

MS Office

Job description

customer service representative supervisor

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Job details

• Location London , ON N6K 1E1
• Salary 22.00 to 27.00 hourly (To be negotiated) / 40 hours per week
• Terms of employment Permanent employment Full time
• Secondary (high) school graduation certificate

Experience

5 years or more

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Establish work schedules and procedures
• Examine and verify the accuracy of work
• Identify workers’ training needs
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Train staff/workers in job duties, safety procedures and company policies
• Perform same duties as workers supervised
• Co-ordinate, assign and review work
• Requisition materials and supplies

Supervision

• Accounting and related clerks
• 5-10 people

Experience and specialization

Computer and technology knowledge

• MS Office

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Reliability
• Team player
• Group insurance benefits

Other benefits

• Free parking available
• Learning/training paid by employer
• Other benefits
• Team building opportunities
• Parking available
• Wellness program

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-07-05

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

Peacehold Inc.

• Professional, scientific and technical services