Customer Service Representative (Morecambe)

ZipRecruiter; Morecambe; On-site; GBP 13,000 - 14,000; Part time

Job summary

A leading company in the telecommunications sector is seeking a part-time Sales Advisor in Morecambe. This role involves engaging with customers over the phone to discuss products that enhance their digital experiences. With a supportive team culture and flexible working options, you will receive training and development to succeed in your sales career. Enjoy a competitive salary, uncapped commission, and a range of benefits designed to support your personal and professional growth.

Benefits

Online GP Access

Market-leading Carer’s Leave

Family Leave

Huge Discounts on EE & BT Products

Career Development Support

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare

Qualifications

• Confident talker with transferable skills for sales.
• Enjoys building relationships and negotiating.

Responsibilities

• Talk to customers about enhancing their digital lives.
• Discuss the right products for customers over the phone.

Skills

Communication

Relationship Building

Job description

Job Description

Salary: £13,379.73 rising to £13,698.13 at 9 months in role, plus uncapped commission!

Start Date: 30th June 2025

Part Time: 20 hours per week

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discussing the right products for them. Why not use your skills and join our Sales Team in Lancaster?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and bank time, and the option of occasional home working.

What’s in it for you?

• A great starting salary rising after 9 months, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to colleagues caring for family or friends who are disabled, ill, or elderly.

• Family Leave - Equalised maternity, paternity, and adoption leave, offering all parents 18 weeks full pay and 8 weeks half pay in the first year, whichever way they choose to grow their family.

• Huge discounts on EE & BT products, including your Mobile and Broadband – saving hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and will support you in achieving the career you want.
• Season Ticket Travel Loan – Providing funds upfront to pay for your travel to and from work, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?