Customer Service Representative in Dungannon

Haughey Recruitment; Dungannon; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading recruiting agency seeks a dedicated Customer Service Representative in Dungannon. The role involves providing exceptional customer service and managing customer inquiries efficiently. The ideal candidate should have a minimum of A level education or equivalent, along with strong communication skills and experience in a busy office. The position offers competitive benefits including enhanced annual leave and opportunities for career progression.

Benefits

Enhanced Annual leave

Team member bonuses

Company Pension

Life assurance

Private healthcare

Career progression

Qualifications

• Must have experience in a busy office environment.
• Ability to meet deadlines.
• Excellent ability to prioritize workload using own initiative.

Responsibilities

• Provide a world class level of Customer Service.
• Manage orders and address pricing enquiries.
• Liaise with internal departments for efficient customer communication.

Skills

Excellent verbal and written communication skills

Organizational skills

Ability to listen

Telephone manner

Education

A level or equivalent with GCSE English and Maths at grade C or above

Job description

Job: Customer Service Representative in DungannonLocation/ Job Type: Dungannon / Full time onsiteOur leading Manufacturing client in the Dungannon area are seeking a skilled and dedicatedCustomer Services Representativeto join their Customer Service team.This employer of choice has a reputation for excellence and are keen to attract the best talent by offering the following benefits

• Enhanced Annual leave
• Team member bonuses
• Company Pension
• Life assurance
• Private healthcare
• Career progression

This role requires Tenacity, Diligence, resolve, determination and perseverance. A great work ethic and a willingness to grow are essential, ability to follow processes without taking shortcuts with key skills in providing service.Duties:

• Provide a world class level of Customer Service
• Provide Customer Solutions
• Manage orders
• Address pricing and availability enquiries
• Liaising with internal departments and external supply
• Responsible for communicating efficiently and professionally with the customers
• Partake in customer service calls and identify areas for improvement
• Work as part of a team

Requirements:

• Educated to a minimum of A level or equivalent which will include GCSE English and Maths at grade C or above
• Have experience of working within a busy office environment
• Ability to meet deadlines
• Excellent organizational skills and be able to prioritise your workload using your own initiative
• Excellent verbal and written communication skills
• Must have the ability to be a good listener
• Excellent telephone manner
• Experience of the crushing and screening industry would be desirable though not essential

If you are interested in this role contact Eunice Loughran in Haughey Recruitment for more details on 02887 440033 or email [e-mail]