Customer Service Representative

Apolloassociates; Watford; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Bonuses and incentives

Training and development

Job summary

Apollo Associates in Watford, England, is seeking a Customer Experience Representative. You will speak with customers, understand what they're looking for and help them find the products and services that best fit their needs.

No prior experience is required; you’ll receive full training, ongoing coaching and support from day one, with opportunities to develop your communication, customer service and sales skills while building a long-term career.

Qualifications

• No previous experience required; full training provided.
• Excellent communication and active listening abilities.
• Friendly, approachable and team‑oriented attitude.
• Willingness to learn and develop in a fast-paced environment.

Responsibilities

• Meet and engage with customers in a friendly, professional manner.
• Identify customer needs through conversations.
• Recommend suitable products and services.
• Build strong relationships through high-quality service.
• Work towards individual and team goals.
• Collaborate with colleagues to reach shared objectives.

Skills

Customer service

Communication

Active listening

Teamwork

Job description

Apollo Associates | Watford, England | On-site

Do you enjoy meeting new people, helping customers and working in a fast-paced environment?

Apollo Associates is growing, and we're looking for friendly, motivated people to join our team as Customer Experience Representatives. This is a customer-focused role where you'll speak directly with customers, understand what they're looking for and help them find the products and services that best suit their needs.

No previous experience is required. You'll receive full training, ongoing coaching and support from day one, giving you the opportunity to develop your communication, customer service and sales skills while building a long-term career.

The role will involve:

• Meeting and engaging with customers in a friendly and professional way
• Understanding customer needs through genuine conversations
• Recommending suitable products and services
• Building strong customer relationships through great service
• Working towards individual and team goals
• Working closely with colleagues to achieve shared goals

We're looking for people who are confident, approachable and enjoy working with others. Experience in customer service, retail, hospitality, sales or other customer-facing roles is useful but not essential. What matters most is your attitude, willingness to learn and desire to develop.

You'll receive structured training, regular coaching and ongoing development, with opportunities to take on more responsibility as you progress within the business.

The role is full-time and permanent, with performance-based bonuses and incentives. Immediate starts may also be available for the right candidate.

If you're looking for a role where you can meet new people, develop valuable skills and build a career, we'd love to hear from you.