Customer Service Representative

Pertemps; Warwick; On-site; GBP 29,000; Full time

Job summary

Pertemps is seeking a Customer Support Representative in Warwick, UK, to join a dynamic team in the rapidly growing beverage industry. In this varied role, you will support customer inquiries and assist the Regional Account Manager to ensure operational excellence. We're looking for strong communicators who can multitask in a friendly and engaging environment. Join us for a competitive salary and perks in a fun workplace!

Benefits

Great work-life balance

Industry perks

Qualifications

• Strong communication and organisation skills.
• Ability to multitask and adapt in a fast-paced setting.
• Previous customer support experience is a plus but not essential.

Responsibilities

• Support the Regional Account Manager with administrative tasks and client interactions.
• Assist customers with inquiries, problem-solving, and product information.
• Communicate effectively via phone, email, and chat.
• Maintain and enhance customer satisfaction.

Skills

Communication

Organization

Multitasking

Team Player

Job description

Customer Support Representative - Warwick (Beverage Industry)
Salary: £29,000 per annum
Hours: Monday - Friday, 8:00 AM - 4:30 PM (30-minute lunch break)

Join our dynamic and social team in Warwick, supporting a fast-growing beverage company that has expanded 240% in just three years! This varied role not only involves assisting customers but also providing essential support to the Regional Account Manager, ensuring smooth operations in the exciting world of beverages.

What You'll Do:
*Support the Regional Account Manager with administrative tasks and client interactions
*Assist customers with inquiries, problem-solving, and product information
*Communicate effectively via phone, email, and chat
*Work collaboratively in a friendly, engaging, and supportive environment
*Maintain and enhance customer satisfaction
What We're Looking For:
*Strong communication and organisation skills
*Ability to multitask and adapt in a fast-paced setting
*A team player who thrives in a social and energetic workplace
*Previous customer support experience is a plus but not essential

Why Join Us?
*Be part of an ambitious, rapidly expanding beverage company (240% growth in 3 years!)
*Work in a varied role with opportunities to develop your skills
*Enjoy a fun, social culture with great colleagues and industry perks
*Competitive salary and excellent work-life balance

Ready to take on a diverse and rewarding role in a thriving industry? Apply now and be part of our exciting journey!