Customer Service Representative

JR United Kingdom; Portsmouth; On-site; GBP 25,000 - 33,000; Full time

Job summary

A leading company in Portsmouth is seeking a customer-focused professional who enjoys engaging with clients and solving issues. In this role, you will handle communications through various channels, ensuring customer satisfaction while working collaboratively with different teams. Ideal candidates will have 1-3 years of experience and strong interpersonal skills.

Qualifications

• 1-3 years relevant work experience in customer service.
• Excellent phone etiquette and strong verbal/writing skills.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers about products and pricing.
• Work with internal departments to meet customer needs.

Skills

Customer Communication

Problem Solving

Multi-tasking

Organizational Skills

Interpersonal Skills

Job description

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Client:

Morgan McKinley

Location:

portsmouth, hampshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work