Customer Service Representative

Fresh Start Recruitment; Pinxton; On-site; GBP 22,000 - 27,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Representative for a logistics company in Pinxton, Nottinghamshire. The role involves handling inbound calls, processing orders, and maintaining professional communication. Candidates should have a proven track record in customer service, excellent organisational skills, and strong IT proficiency, especially in Excel. This position offers competitive compensation and opportunities for career advancement.

Benefits

Large company benefits

Qualifications

• Proven experience in a Customer Service role within a logistics environment.
• Confident and self-motivated with a passion for excellence.
• Attention to detail is paramount.

Responsibilities

• Handle a large volume of inbound calls and process orders.
• Liaise with other areas of the business to resolve issues.
• Assist in preparing and updating weekly reports in Excel.

Skills

Customer Service experience

Organisational skills

Ability to work under pressure

Excellent communication skills

Strong IT skills

Tools

Excel

Job description

Ref 11070
Customer Service Representative
Pinxton, Nottinghamshire
Monday to Friday
£26,900 plus large company benefits

Our client, a warehouse and distribution centre, is looking to recruit a Customer Service Representative to join their busy team due to increase in business levels and ongoing expansion plans. This would suit someone that has worked in a similar position previously (used to dealing with high volume of calls ideally call centre experience) and is looking for career progression.

Responsibilities

• Dealing with a large volume of inbound calls, processing orders and dealing with stock levels
• Liaising with other areas of the business to resolve issues in a professional manner
• Assisting in the preparation and updating of weekly reports within excel spreadsheets

Experience / Qualifications

• Proven track record within a Customer Service role within a logistics environment
• Excellent organisational skills
• Ability to work under pressure within a stressful environment
• Confident, self motivated and enthusiastic personality with a passion for excellence
• Professional and dedicated
• Attention to detail is paramount
• Excellent communication skills, both verbal and written
• Strong IT skills including a good level of producing Excel spreadsheets
• Must be able to work as part of a team as well as on own initiative

This vacancy is being advertised by Fresh Start Recruitment (UK) who are acting as an Employment Agency.

Due to the high volumes of applications, we are currently receiving, unfortunately we are only able to contact candidates who are successful in progressing to the next stage.

If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion.