Customer Service Representative

ZipRecruiter; Penzance; On-site; GBP 40,000 - 60,000; Part time

Job summary

ZipRecruiter recherche un conseiller de vente à temps partiel pour rejoindre l'équipe de Truro. Le rôle consiste à interagir avec les clients par téléphone pour leur présenter les produits EE, sans techniques de vente agressives. Bien qu'une formation soit fournie, d'excellentes compétences relationnelles et une passion pour aider les autres sont essentielles. Les avantages incluent un salaire compétitif, des possibilités de travail flexible et un fort soutien pour le développement de carrière.

Benefits

Accès à un médecin en ligne 24/7

Congé caritatif payé

Congé parental avec salaire complet

Remises sur les produits EE et BT

Journées de bénévolat

Assurance santé et dentaire privée

Service de conciergerie

Qualifications

• Être confiant et aimer établir des relations avec les clients.
• Compétences en négociation.
• Volonté d'apprendre sur les produits et services EE.

Responsibilities

• Parler aux clients au téléphone pour discuter des produits.
• Aider les clients à améliorer leur vie numérique.
• Travailler dans un rôle flexible en soutenant les besoins de la vie personnelle.

Job description

Job Description

Where: EE Truro

Part Time: Permanent

Start Date: 06th October 2025

Salary: £25,087

Hourly rate: £12.82

The Role

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks, bank time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 after 9 months, plus an uncapped super simple commission scheme.

• Online GP – giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.

• Market-leading paid carer’s leave, up to 2 weeks off for carers to support colleagues caring for family or friends who are disabled, ill, or elderly.

• Family Leave - equalised maternity, paternity, and adoption leave, providing all parents 18 weeks full pay and 8 weeks half pay in the first year, regardless of how they choose to grow their family.

• Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.

• Support in carving your own career path. We are passionate about developing our people and will support you to achieve your career goals.

• Volunteering days, so you can give back to your local community.

• Optional private healthcare and dental insurance to protect you and your family.

• Concierge service.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?