Customer Service Representative

SRS Distribution Inc.; North Norfolk; On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Customer Service Associate to enhance customer experiences and drive sales. This role involves direct interaction with walk-in customers and phone assistance, ensuring their needs are met efficiently. You'll collaborate closely with sales teams and warehouse staff, gaining valuable insights into products and services. This position offers a pathway to a rewarding career in sales or management, all within a vibrant and supportive environment that values teamwork and a positive culture. If you're ready to embrace a role where you can grow and make a difference, we want to hear from you!

Qualifications

• Experience assisting customers with purchasing needs.
• Intermediate computer skills to enter sales orders.

Responsibilities

• Assist walk-in customers and provide phone assistance.
• Coordinate with sales force and warehouse personnel.

Skills

Customer Service

Sales Skills

Intermediate Computer Skills

Bilingual (English and Spanish)

Tools

ERP System

Job description

The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business. Here is an opportunity to learn our products and have a career in sales or management in our industry.

Qualifications:

• Experience assisting customers with purchasing needs, either walk-ins or over the phone.
• Experience and/or interest in developing new sales opportunities through calls to potential new customers.
• Intermediate computer skills to enter sales orders and cash transactions into company software.
• Be reliable, safe and a team player.
• Embrace the mindset of the "Make Money and Have Fun!" culture.
• Have a valid driver's license, satisfactory driving record, and reliable transportation to and from work.
• Authorized to work for any employer in the US without sponsorship for any length of time.
• Able to pass criminal and driving background check and a pre-employment drug test.
• Bilingual (English and Spanish) is preferred, but not required

Keywords: counter sales, customer service, ERP system, relationship management, contractor, business to business, building products, B2B, building materials, distributor and distribution.

Job Location:

Kohl Building Products - Bloomsburg6525 Low Street Bloomsburg, PA 17815

Equal Opportunity Employer.

Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.