Customer Service Representative

Hertz; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading car rental company, Hertz, is seeking a Customer Service Representative in Manchester. The role involves delivering exceptional service, resolving customer issues, and promoting sales. Benefits include uncapped commission, generous holiday allowance, and career development opportunities within Hertz UK and Europe.

Benefits

Uncapped commission

25 days holidays plus Bank Holidays

Training and development opportunities

Career progression across Hertz UK and Europe

Car rental discounts across Europe

Qualifications

• Experience in customer service, sales, or retail is required.
• Good English communication skills are essential.
• Must hold a valid UK or EU driving license.

Responsibilities

• Deliver exceptional customer service and support sales.
• Resolve customer issues efficiently while adhering to policies.
• Promote continuous improvement within the team.

Skills

Sales

Customer Service

Communication

Flexibility

Job description

Job Title: Customer Service Representative, Manchester

Company:

The Hertz Corporation, operating brands including Hertz, Dollar, Thrifty, and Firefly, with approximately 9,700 locations worldwide.

Location:

Manchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

ec01f7360f1a

Job Views:

4

Posted:

16.07.2025

Expiry Date:

30.08.2025

Job Description:

The Hertz Corporation is a leading car rental company operating globally. We are seeking a Customer Service Representative in Manchester to deliver exceptional service, support sales, resolve customer issues, and ensure compliance with company policies. Responsibilities include providing friendly customer interactions, identifying sales opportunities, resolving issues efficiently, adhering to SOPs, and promoting continuous improvement.

Benefits:

• Uncapped commission
• 25 days holidays plus Bank Holidays
• Training and development opportunities
• Career progression across Hertz UK and Europe
• Car rental discounts across Europe

Requirements:

• Valid UK or EU driving license
• Enthusiastic, flexible, positive attitude towards sales
• Experience in customer service, sales, or retail
• Good English communication skills
• Ability to work flexible shifts, 7 days a week

About Us:

Hertz is a renowned global car rental brand committed to diversity and inclusion. We encourage applications from individuals with unique characteristics to foster our vibrant culture.