Customer Service Representative

JR United Kingdom; Luton; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading company in Luton is looking for a Customer Service Representative who is passionate about engaging with customers. The ideal candidate should have strong communication skills and be proactive in solving issues. In this key role, you will be responsible for converting customers into advocates by providing exceptional service and support.

Qualifications

• 1-3 years' of relevant work experience
• Proficient in verbal and written communication

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Skills

Excellent phone etiquette

Excellent verbal skills

Excellent written skills

Interpersonal skills

Multi-tasking

Organizational skills

Prioritization skills

Job description

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Customer Service Representative, luton, bedfordshire

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Client:

Morgan McKinley

Location:

luton, bedfordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

6

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work