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Customer Service Representative
JR United Kingdom
London
On-site
GBP 60,000 - 80,000
Full time
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Job summary
An established industry player is seeking a customer-focused individual who thrives on engaging with clients and resolving their queries. In this dynamic role, you will be the voice of the company, converting customers into enthusiastic advocates through excellent communication and problem-solving skills. Your responsibilities will include interacting with customers across various platforms, ensuring their needs are met by collaborating with internal teams, and managing data entry tasks. If you are passionate about customer service and enjoy a fast-paced environment, this opportunity is perfect for you.
Qualifications
- 1-3 years of relevant work experience in customer service.
- Excellent verbal and written communication skills are essential.
Responsibilities
- Communicate with customers via phone, email, and chat.
- Provide knowledgeable answers about product and pricing.
Skills
Education
Tools
Job description
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The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
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