Customer Service Representative

JR United Kingdom; Gloucester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in Gloucester is seeking a Customer Service Representative to enhance customer engagement and satisfaction. The candidate will be responsible for addressing customer inquiries through various communication channels, ensuring clarity and responsiveness in service. With a focus on problem-solving and relationship-building, this role demands strong communication skills and the ability to manage multiple tasks effectively.

Qualifications

• At least 1 - 3 years of relevant work experience.
• Excellent phone etiquette and communication skills.
• Ability to multi-task and prioritize work.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to questions about products.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Skills

Communication

Verbal skills

Written skills

Interpersonal skills

Multi-tasking

Organization

Prioritization

Job description

Social network you want to login/join with:

Customer Service Representative, Gloucester

col-narrow-left

Client:

Morgan McKinley

Location:

Gloucester, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

col-wide

Job Description:

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to questions about products, pricing, and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Qualifications

• At least 1 - 3 years of relevant work experience.
• Excellent phone etiquette and verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.